Physical Security

Desert Communications provides solutions tailored to our customers needs.  At DCI we can design solutions in Video Surveillance, Access Control, and Alarm Systems with Monitoring and Maintenance solutions.

Regardless of the size of your business or your Industry, physical security is one of the top challenges facing organizations today.  Providing visibility to your premises, controlling and monitoring access and insuring employee, customer and asset security is vital to all organizations.

At Desert Communications, Inc., we have the trained, experienced staff to help you understand your business, the requirements for a comprehensive solution and the ability to deliver a complete, cost effective solution.

Video Surveillance

Most organizations are well aware of the key benefits of the technology: crime deterrence and detection, an overall higher level of security, and often a return on investment (ROI), thanks to reduced theft or vandalism. However, Video Surveillance systems offer several additional benefits that many may not know about. 

1. Reduced liability

Video surveillance provides powerful evidence in case your company finds itself involved in any number of legal problems. This might involve consumer slip-and-fall claims, workers’ compensation cases, criminal investigations, and more. And thanks to this reduced liability, you might see a decrease in their insurance premiums—which is helpful for achieving an ROI.

2. Improved productivity

For your clients in retail, hospitality, and similar fields, adding video surveillance might also have a positive impact on their employees’ work ethic. When cameras are added to a workplace, there is usually a marked difference in employee behavior.

Many organizations find that surveillance is one of the best ways to ensure that workers are following the dress code, providing a high level of customer service, and adhering to overall company policy. And this is true even if the video feed isn’t necessarily monitored; the mere presence of cameras encourages employees to be on their best behavior.

3. Enhanced employee training

Surveillance can be a powerful tool for showing employees what to do—and what not to do—to be successful at an organization. In many companies, human resources and management use video surveillance footage as a tool to train employees on the various tasks involved in their job. While this is particularly useful for positions within the security department, it can also help train workers in customer service, equipment use, sales, and other areas.

4. Less workplace violence

Workplace violence is a significant issue in the United States and throughout the world. In fact, nearly 2 million American workers report having been victims of workplace violence each year, according to the Occupational Safety and Health Administration, and experts believe the number of unreported incidents is even higher. These events range all the way from minor scuffles between coworkers to violent, disgruntled employees who set out to harm multiple people.

Video surveillance is a powerful tool in combating workplace violence. Not only does the presence of cameras help deter violent activity, but surveillance also provides evidence of such incidents, which can help with investigation and prosecution.

5. Less harassment

Harassment comes in many forms, but it usually refers to any unwelcome behavior that is based on a person’s race, religion, national origin, sex, age, disability, appearance, or sexual preference. Of course, this type of behavior is incredibly disruptive to any workplace, and organizations of all kinds must keep an eye out to maintain a positive, respectful environment.

This is yet another way in which video surveillance is helpful. Security officers or management can regularly check in on their employees—even those located in another office or store—to ensure that company policy regarding harassment is being followed by all. Should an employee file a harassment claim, the video footage can, once again, prove helpful for investigating and punishing the behavior.

What are some of your key selling points for video surveillance systems? What would you say is the number 1 benefit that your customers are currently seeking?

 DCI has partnered with many of the industries leading manufactures and suppliers including Axis, Sony, Panasonic, Milestone, ONSSi, and Video Insight to list a few, to insure we can provide the solution that is tailored to your organization.

Access Control

Access Control refers to the ability of restricting access to a area, building, facility or room to authorized personnel.  Access Control can be achieved through human (security personnel), mechanical (locks)  or technology solutions.

At DCI we specialize in the technology of Access Control Solutions.  Electronic access control uses computers to solve the limitations of mechanical locks and keys. A wide range of methods can be used to replace mechanical keys. The electronic access control system grants access based on the credential presented. When access is granted, the door is unlocked for a predetermined time and the transaction is recorded. When access is refused, the door remains locked and the attempted access is recorded. The system will also monitor the door and alarm if the door is forced open or held open too long after being unlocked.

Access control can be as simple as providing key coded locks on doors, to systems that are integrated with Video, time – of – day, and user authentication solutions.  Credentials necessary for access can include simple password or code entry to bio-metric scans and multiple credential verification processes.

Designing the right access control solution for your organization is where DCI excels.  Let us meet with you and provide knowledge to the world of Access Control and the solutions that will best benefit your organization.


Desert Communications is a Texas license holder – TXPSB-20151 for Physical Security Solutions.